Frequently Asked Questions

From custom-designed apparel, home decor, and accessories to custom jersey for sports, we strive to bring you the best selection at competitive prices.

We have a handling time of 1-3 business days (Monday to Friday). Once your order is processed, it will be shipped promptly.

The total delivery time depends on your location. This includes handling time (1-3 days) and transit time.

Handling Time: 1-3 business days (Monday – Friday)
Transit Time:
- United States : 7-10 business days (Monday – Friday)
- Vietnam: 3-5 business days (Monday – Friday)
- Other Countries: 10-15 business days (Monday – Friday)
Total Delivery Time:
- United States : 8-13 business days based on destination.
- Vietnam : 4-8 business days based on destination.
- Other Countries : 11-16 business days based on destination.

Free Shipping: We offer free shipping for all orders delivered to the United States and Vietnam. There are no hidden charges.
International Shipping: Shipping fees will be updated during checkout. A flat rate applies to all other international destinations. There are no hidden charges.

We currently accept Stripe, providing you with a secure and reliable way to shop online.

We want you to be fully satisfied with your purchase. We accept returns on both defective and non-defective products within 30 days of delivery.
- Return Method: By mail
- Restocking Fees: None
- Refund Processing Time: Refunds are typically processed within 5 days after we receive your returned item.

Yes, we offer exchanges for products in new condition. If you’d like to exchange your purchase for a different design, please contact our support team.

We only accept products in new condition, meaning they should be unused and in their original packaging.